Conflict Management | Premier Partnership
What are you Looking for?
SHOPPING CART

No Products in the Cart
TOTAL:
£0.00
PROCEED TO CHECKOUT
VIEW CART
img

title

  • details
qty X
price

Can't find what you're looking for? Give us a call on 01302 369700

Course Code: PP0031

Conflict Management and Resolution

£895.00

+VAT

£1,074.00

per course | +VAT | Prices may vary for existing customers

1 Day

12

Face-to-Face / Virtual Classroom

Course Information

Course Overview

To develop the capability to manage and de-escilate conflict.

Target Audience

All Staff

Learning Outcomes

  • Understand what conflict is
  • Recognise conflict behaviour
  • Understand the physical and psychological responses to threat
  • Recognise what drives behavious during conflict
  • Know the qualities of an effective manager of conflictskills of attuning and behaving assertively
  • Understand a conflict resolution model
  • Understad the stages of conflict and know what to do at each stage
  • See and reflect on conflict being managed unsuccessfully
  • See and reflect on conflict being de-escalated successfully
  • Create and practice scenarios relevant to your rolse and organisation

    • Assessment

    Qualitative assessment by Tutor.

    Book this course today

    Help Desk Image

    We're here to help

    We provide support on all virtual platforms to ensure you have the smoothest possible virtual learning experience.

    Have a question about virtual learning?

    Get in Touch

    Private Event FAQs

    You might also be interesed in

    Course Code: PP0014

    An Understanding to Effective Writing Skills

    This course is designed to introduce delegates to business writing skills.

    1 Day

    12

    Face-to-Face / Virtual Classroom

    £895.00

    per course | +VAT

    View Course

    Course Code: PP0001

    Assertiveness and Self-confidence

    To build an understanding of what assertiveness is and how to demonstrate both self-confidence and assertiveness at work.

    1 Day

    12

    Face-to-Face / Virtual Classroom

    £895.00

    per course | +VAT

    View Course

    Course Code: PP0013

    Building Resilience and Personal Stress Management

    To enable participants to understand pressure and stress, and develop their resilience to manage challenging times as effectively as possible.

    1 Day

    12

    Face-to-Face / Virtual Classroom

    £895.00

    per course | +VAT

    View Course
    BACK TO TOP