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Meet the Team
Founder and co-owner Alan has over 27 years’ experience of supporting clients in the development of their teams with innovative solutions to skills uplift, accredited and qualification learners journeys bespoke to individual and organisational needs.
Co-owner David has led the growth strategy of Premier Partnership for more than 20 years, drawing on his extensive experience as an innovative learning expert and qualified safety consultant. He believes firmly in the power of L&D to transform organisational performance.
Director of Client Services
Christopher has 21 years’ experience of working with Premier Partnership and as the Director of Client Services is responsible for maintaining healthy business relationships with clients, ensuring that operational teams provide the highest quality services for the clients, following their deliverables and business requirements.
Amanda Kane BA (Hons), CMgr MCMI
Strategic Partner, Qualifications
Centre Director for the Chartered Management Institute (CMI), Institute of Leadership and Management (ILM) and City and Guilds (C&G), Amanda is a chartered member of CMI. She oversees the compliance with awarding body guidelines and leads on the design of new qualification products for our clients. With a background in employment law Amanda understands the need for a client centred approach whilst maintaining strict awarding body processes.
Client Services General Manager
Rachel has over 20 years’ experience working in the training industry including over a decade as a manager. Her drive, pragmatic approach and determination lead on providing excellent customer service to our clients and helps to ensure we continue to grow and develop as a business.
As the Client Services General Manager, her most important role is leading and motivating a team to ensure they are giving the best client service possible. She is also responsible for managing the operations function of the client services department, concentrating on systems and process improvements.
Client Relationship Director
Mark has spent 25 years within business improvement, consultancy, and learning & development across multiple sectors. He has advised on provision for largescale government training programmes, together with development of training schedules within the private sector. His work within Recruitment & Selection, Universities, National training initiatives and Apprenticeship training has led him to Premier Partnership, where he manages several sector-based portfolios.
Supplier Engagement Manager
Kim manages and maintains relationships with our network of suppliers, working closely with them to ensure we deliver the highest quality training to our client base whilst meeting all of their learning and development requirements. Kim has worked in the education and training sector for 10 years and has experience in scoping, designing, and building e-learning products.
Client Services Manager
Amanda has over 20 years’ experience managing teams and is responsible for the day-to-day management of the Blue light team ensuring customer service excellence is at the forefront of everything the team do.
Client Services Manager
Amy has worked at Premier Partnership for almost 10 years developing her knowledge on the accredited qualifications we deliver She is the Client Services Manager for the Qualifications team managing and delivering City and Guilds and CMI qualifications to all government departments and private sector. She has a substantial knowledge of the awarding body criteria ensuring all requirements are met to allow us to continue to be a successful City and Guilds, CMI and ILM centre enabling us to offer the best learner journey throughout their qualification whilst providing an outstanding customer service experience.