Managing Difficult Conversations | Premier Partnership

Can't find what you're looking for? Give us a call on 01302 369700

Course Code: PP0096

Managing Difficult Conversations

£895.00

+VAT

£1,074.00

per course | +VAT | Prices may vary for existing customers

1 Day

12

Face-to-Face / Virtual Classroom

Course Information

Course Overview

This course is designed to help participants develop skills and confidence to tackle challenging conversations, which may arise from managing change and/or performance of teams and individuals.

Target Audience

Team Leaders, First Line Managers, Middle Managers.

Learning Outcomes

  • Identify why some conversations may be defined as difficult
  • Describe the steps involved in planning for these conversations
  • Demonstrate the skills needed for these conversations and achieve the outcomes required
  • Review the specific situations that they find most challenging and have developed strategies for dealing with these
  • Assessment

    Qualitative assessment by Tutor.

    Book this course today

    Help Desk Image

    We're here to help

    We provide support on all virtual platforms to ensure you have the smoothest possible virtual learning experience.

    Have a question about virtual learning?

    Private Event FAQs

    You might also be interesed in

    Course Code: PP0014

    An Understanding to Effective Writing Skills

    This course is designed to introduce delegates to business writing skills.

    1 Day

    12

    Face-to-Face / Virtual Classroom

    £895.00

    per course | +VAT

    Course Code: PP0001

    Assertiveness and Self-confidence

    To build an understanding of what assertiveness is and how to demonstrate both self-confidence and assertiveness at work.

    1 Day

    12

    Face-to-Face / Virtual Classroom

    £895.00

    per course | +VAT

    Course Code: PP0013

    Building Resilience and Personal Stress Management

    To enable participants to understand pressure and stress, and develop their resilience to manage challenging times as effectively as possible.

    1 Day

    12

    Face-to-Face / Virtual Classroom

    £895.00

    per course | +VAT

    BACK TO TOP