Negotiation and Influencing Skills

Overview

To enable delegates to apply a range of techniques and develop the necessary skills in order to be more effective in negotiations with others.

Learning

• Outline the difference between negotiation and Influencing
• Identify relevant interpersonal skills which contribute to successful negotiation and influencing
• Identify the pros and cons of different negotiating styles
• Demonstrate practical techniques and skills for achieving win-win outcomes
• Prepare for and apply a process of negotiation

Assessment

Qualitative assessment by tutor (For example: observations or demonstrations throughout course)