Negotiation and Influencing Skills

Overview

To enable delegates to apply a range of techniques and develop the necessary skills in order to be more effective in negotiations with others.

Learning

By the end of this workshop delegates will be able to:
• Outline the difference between negotiation and Influencing.
• Identify relevant interpersonal skills which contribute to successful negotiation and influencing.
• Identify the pros and cons of different negotiating styles.
• Demonstrate practical techniques and skills for achieving win-win outcomes.
• Prepare for and apply a process of negotiation.

Assessment

Qualitative assessment by tutor (For example: observations or demonstrations throughout course)