Introduction to Management  Virtual Classroom

This is a program of interactive, insightful and practical virtual half-day modules, spread over a 2-4 month period, that will provide your supervisors and team leaders and first line managers with a fantastic springboard in order to lead, manage and motivate their teams to outstanding success in the transforming environment where hybrid working is now the norm.

The course will include enjoyable and illuminating exercises, discussions on important matters facing delegates, and syndicate group activities.

Learning:

Understand the rights, roles and responsibilities of a first line manager

Recognise and understand their own leadership styles and the impact that their style may have on the individual and the results achieved

Fully appreciate the differences between the distinct behaviours and activities of management and leadership

Productively manage the transition from being one of the many to one of the few

Link and visibly adopt the corporate values and apply these to their own conduct and behaviour

Be able to model the way, such that others see them as the template that they would wish to emulate

Understand what emotional intelligence is and how it applies to their management style, as well as being able to develop their own emotional intelligence yet further

Acquire feedback tools for providing accurate and meaningful feedback, with clear commitments to new and or adaptative behaviour/performance

Manage day to day performance and disciplinary matters pertaining to individuals and the team, in an effective and legally compliant manner

Handle difficult and challenging situations well

Manage personal stress and wellbeing for oneself and the team

Manage individual and organisational change effectively

Develop high performance and motivated teams in the hybrid working environment

Establish and agree specific, compelling and motivational goals for the team and individuals

Acquire the skills and practices essential to developing individual potential and sustain the development of team members through a quick, simple yet highly effective coaching technique that can be used when providing both formal and informal support

Communicate assertively, effectively, and emphatically with others