Influencing and Persuading – Virtual
Course code: PP-91
Overview
To help build employees competence and confidence when negotiation with internal colleagues and external contacts.
Learning
- Considered the preparation required for effective negotiating.
- Discussed the usual stages and structure of a negotiation.
- Explored the skills and behaviours needed to become effective negotiators.
- Gained an insight to the process of negotiation.
- Identified various ways of handling potentially challenging tactics.
Assessment
Qualitative assessment by tutor (For example: observations or demonstrations throughout course)
Virtual Classroom
Virtual Classroom| Face to Face - Client Venue
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