Core Skills Courses / Local Authority / Personal Development
Assertiveness and Self-confidence at Work
Assertiveness and Self-confidence at Work
1 Day
Virtual Classroom
Course code: PP-44
Overview
To build an understanding of what assertiveness is and how to demonstrate both self-confidence and assertiveness at work.
Learning
- An understanding of what assertiveness is and how it differs from passive, aggressive or passive
- aggressive behaviours.
- Discussed the benefits of coming across assertively and confidently.
- Explored how to come across assertively in both our verbal and non
- verbal communication.
- Shared some ideas for how to say ?No? in a polite and professional way.
- Have practised how to use a structured approach to conveying our opinions and views confidently and succinctly.
Assessment
Qualitative assessment by tutor (For example: observations or demonstrations throughout course)
Virtual Classroom
Virtual Classroom| Face to Face - Client Venue
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