Managing Attendance

Overview

To enable delegates to develop their confidence, awareness and skills in managing attendance through best practice guidance, case studies and practical application of the skills necessary in managing and dealing with absence issues.

Learning

• By the end of this workshop delegates will be able to identify:
• Key stages of the Organisations absence management policy and procedures.
• The likely causes and impact of poor attendance.
• Their roles and responsibilities as a manager in managing attendance.
• The roles of other key personnel in effectively managing absence.
• The most appropriate and effective approach in dealing with different sickness absence cases.
• Where to obtain advice and support when dealing with pregnancy related sickness.
• How The Equality Act affects how you manage sick absence.
• The physical and psychological symptoms of stress and determine the most appropriate and effective approach for reducing workplace stress.
• Conduct an effective return to work discussion.
• Conduct effective sick absence First stage and Second stage interviews.
• Conduct effective long
• term sick interviews.

Assessment

Qualitative assessment by tutor (For example: observations or demonstrations throughout course)