Health, Safety & Wellbeing

Keeping Safe in a Customer Facing Environment

Course Overview

Course code: PP-2011
SOLD OUT
Delivery Method: Virtual Classroom
Duration: 0.5 Day
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Keeping Safe in a Customer Facing Environment

0.5 Day Virtual Classroom
Course code: PP-2011

Overview

To impart the knowledge of the risks and controls to personal safety while working in retail.

Learning

  • By the end of this workshop, you will be able to:
  • Understand the legislation related to personal safety.
  • Understand the cycle of conflict and be more self
  • aware.
  • Complete a dynamic risk assessment.
  • Use de
  • escalation techniques.
  • Be aware of control measures and safe systems of work.

Assessment

Qualitative assessment by tutor (For example: observations or demonstrations throughout course)

Virtual Classroom

Virtual Classroom| Face to Face - Client Venue
SOLD OUTIf you would like further information, a larger capacity event or an in house closed course, please Contact Us
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    Customer: You are an individual. Business consumer: You are buying training services from us wholly or mainly for your personal use (not for use in connection with your trade, business, craft or profession). Please see Terms & Conditions for more information.

    2. Course details



    Minimum 8 delegates per course. We will be in contact to gather delegate names/email. If a workbook is required for this course we will also require a postal address for each delegate in order to send workbooks.


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