This course will introduce or update the skills and knowledge needed by Decision Officers and Investigating Officers for formal disciplinary cases complaints and grievances.

Who is this for?

All Managers

Course objectives

By the end of the course delegates will:

  • understand the importance of having discipline and grievance procedures
  • have identified the issues involved in managing the discipline and grievance process
  • understand the informal & formal discipline and grievance procedures
  • be able to apply the skills they require to manage the process.

How to book on ths course

Please contact us to book this course. If you have any questins about the course one of our subject matter experts will be happy to help