Managing Customer Relationships

This course will give managers the skills and knowledge to ensure that their staff provide a high standard of customer service.

Who is this for?

All Managers.

Course objectives

At the end of this course delegates will understand the steps they have to take to assess their customer service and implement a customer relations programme.

How to book on this course

Please contact us to book this course. If you have any questions about the course one of our subject matter experts will be happy to help