The course will provide delegates with the skills, knowledge and confidence to help them behave assertively in a range of different circumstances.

Who is this for?

All Managers.

Course objectives

At the end of the course delegates will be familiar with a range of techniques that will help with the deployment of assertive behaviour.

Content

  • identify different behaviour patterns and the reasons they arise
  • describe what assertiveness is and how it differs from passive and aggressive behaviors
  • develop confidence in the use of assertive behaviour.

How to book on this course

Please contact us to book this course. If you have any questions about the course one of our subject matter experts will be happy to help