Office of Fair Trading (OFT)
The mission of Office of Fair Trading (OFT) is to make markets work well for consumers.
What we were Required
It is commonly understood within OFT that improved influencing skills will help to raise the importance of issues, gain action and contribute to the achievement of objectives.
Analysts are a key group within OFT, working in such roles as economists, accountants and statisticians. Their ability to influence effectively is central to galvanising support and generating action. A number of analysts wished to develop their skills in explaining complex analysis to non-specialists, in influencing and persuasion.
It is expected that these skills will enable analysts to effectively persuade others of the validity of their analysis and contribute to the organisation achieving its potential.
How the customers Objectives were met
We designed a 1-day course – Influencing with Confidence. Course materials included the case study, delegate workbook, facilitator guide and PowerPoint..
We worked closely with the client and drafted a course outline which we thought would meet their needs. We discussed the ideas with the OFT contact and amended the design in line with their suggestions, gained agreement and produced the delegate workbook, facilitator guide and PowerPoint.
A central element of the course was the skills practice exercise based on a case study written specifically for OFT which related to a current area of OFT activity. We worked closely with OFT to write the case study, to ensure it was realistic and challenging and included prompts to guide reflection and support personal learning.
What was the Outcome
The first course was well received and we were asked to deliver a further 6 courses.
Bullying and harassment training
This was a joint project delivered for Amicus Section of Unite the Union and BERR (Business Enterprise Reform Regulatory). We worked alongside representatives from Amicus and BERR, and teams from 25 National employers including, FORD, COCA-COLA, The Post Office, British Airport Authority and Remploy.
Training on behalf of the Health and Safety Executive (HSE)
The Health and Safety Executive (HSE) awarded a specialist contract to Premier Partnership in 2010 following an extensive tendering process. This £2 million pound contract was to provide soft skills and specialist training to 2,400 learners from the Private Sector of all levels i.e. team members, line managers, senior managers, HR Business Partners, Health and Safety specialists.