Leeds City Council
Why we were Required
In September 2007 Premier Partnership were appointed to deliver training in some 270 different health and safety subjects to the 33,000 staff at Leeds CC over the next four years.
How customers objectives were met
We proposed and it was agreed that all staff should attend a half-day health and safety awareness course to ensure all personnel had a basic understanding of the subject and to assist managers with determining what future training requirements they may have. The course was designed at a basic level to ensure suitability for all levels of staff and encompassed the main key areas of health and safety including; Drivers for Health and Safety, Risk Assessment, Accidents and Common Hazards.
Qualified and experienced safety consultants with knowledge of the local authority working environment delivered all courses.
The course is delivered as either a morning or afternoon half-day session at venues across the city and is currently being rolled out at the time of writing. We identified a large training need on all areas of learning and development in the field of health and safety at all levels and for personnel at all levels
We also delivered training across all health and safety subjects including accredited training such as IOSH Managing Safely, CIEH Basic and Advanced and NEBOSH training.
The non-accredited training we design and deliver includes manager’s duties, manual handling, COSHH, Working at Heights, risk assessment, stress management, DSE, Conflict Management, First Aid, Driver Safety, Fire Safety, Electrical Safety and Personal Protective Equipment safety amongst others.
Following an initial contracting meeting with the heads of Health and Safety and Learning and Development we attended a joint meeting of all the Health and Safety Advisors and all the Learning and Development Advisors to determine the best route forward in identifying safety related learning need and meeting that need. We proposed a number of options including blended learning, classroom based learning and e learning. We eventually decided on a half-day classroom based workshop to raise awareness and prompt a review of need.
We then produced an outline of the event and agreed this with the client before designing the programme and quality assuring the materials together with key stakeholders within Leeds CC. The event was then piloted and further amendments were made
What was the Outcome
We have received positive delegate feedback, and had 99% pass rates for IOSH and NEBOSH courses.
All events are subject to level one (reaction) evaluation together with independent monitoring of accident statistics in order to detect change resultant from the training. In addition requests for further training are logged and there has been a 56% increase as a result of the awareness training delivered to date.
"I would like to take this opportunity to thank you and your staff for the professional way your company has delivered training for this organisation over the last 4 years.
In that time, your company has delivered over 350 health and safety courses for Leeds City Council staff. From information taken from course evaluations, I have been extremely pleased with the results and the fact that the high majority of attendees have rated the training given, as very good or excellent.
I have always found your company and trainers to be reliable and flexible with an excellent approach to the subjects to make the training both enjoyable and effective.
I would be happy to recommend your services to other organisations."
Jeff Thompson Health & Safety Manager Leeds cc
Training on behalf of the Health and Safety Executive (HSE)
The Health and Safety Executive (HSE) awarded a specialist contract to Premier Partnership in 2010 following an extensive tendering process. This £2 million pound contract was to provide soft skills and specialist training to 2,400 learners from the Private Sector of all levels i.e. team members, line managers, senior managers, HR Business Partners, Health and Safety specialists.