NHS connecting for Health

Bite Sized Blended Learning

Requirement

We have worked closely with NHS Connecting for Health. They wanted to shift from the model of delivering longer workshops containing a mixture of skills and knowledge element, to a bite sized approach focusing on skill development. Course duration ranged from 1 day to 3 days
We reviewed their current and future needs, reviewing a wide array of existing information plus conducting some additional needs analysis such as focus groups. The result was a blended learning approach with the face to face element limited to 4 hours with one exception which required more intensive skills practice with focused support.
The courses needed included:

  • Effective Planning
  • Positive Environments
  • Influencing
  • Effective Leadership
  • Managing Change
  • Engaging your Team
  • Coaching
  • Handling Conflict
  • Difficult Conversations
  • Performance & Feedback
  • Effective Meetings
  • Communication
  • Negotiating
  • Managing Stress
  • Equality and Diversity
  • Presentation Skills

What was the Outcome

The training products delivered within this contract are gradually changing the ethos of the organisation with a greater focus on partnership working and relationship management internally and externally.
The level 2 evaluations to date show a demonstrable shift towards greater understanding of interpersonal skills and competencies that foster the ethos of partnership working in a culture that has previously seen itself as isolated from the rest of the NHS.